Returns & Exchanges
Aquascutum Active offers a seamless 30-day return policy for all premium performance apparel, provided items are unworn and in their original packaging. We are committed to ensuring your complete satisfaction with every purchase from our activewear collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original box and attach the pre-paid shipping label provided via our portal to the outside of the package.
Ship the Item
Drop off your package at any authorized courier location or schedule a carrier pickup to send your return back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing